FCA urges Firms to Improve Treatment of Vulnerable Customers
The FCA has recently launched a consultation on proposed guidance for financial service firms on the fair treatment of vulnerable customers. This proposal aims to ensure that the vulnerable consumer is consistently treated fairly across financial services sectors. The FCA have stated that firms will need to think about what guidance means for their business and customers and how they are understanding and addressing the needs of Vulnerable customers.
What should I do now?
This proposal coupled with the incoming legislation which will see UK problem debtors get “60 days breathing space” clearly indicates that law making bodies are beginning to clamp down on financial companies hard hitting tactics.
If you are a vulnerable person or feel you might qualify as one, why not come in and see us? Talking about money problems is very much a taboo in our society, when in reality the alternative of burying your head in the sand and allowing your debt to spiral further and further out of control is the far worse option. Call us today and let us help you, it’s what we do after all!
What we do?
Since 2010, GDP Equity Experts have helped hundreds of families deal with debt related issues and in particular property debt related issues. We would be very concerned at this point as we have met many people right across the UK and Ireland, who have let this problem worsen by simply ignoring it for too long.
Therefore, our aim is to raise awareness and educate individuals, households and businesses into acting immediately with regards to any property debt related matter and to take advice in this regard from a regulated team of debt advisers to plan for the future.
GDP Equity Experts take pride in our first-class advice and assistance that we offer to our clients. We will work closely with you from the very start of the process as we know what is expected and how to get you to where you want to go