Have you got a complaint against your lender?

Now is the time to act in order to get the compensation, redress and settlement that you deserve!

It has recently been reported in the media that Ulster Bank topped the list of financial institutions taken to task by the Financial Services and Pensions Ombudsman (FSPO) last year.

The next financial institutions on the Ombudsman’s list were Permanent TSB, Bank of Ireland, Irish Life Assurance, AIB, Insurers Allianz, Aviva and FBD.

Overall, the Ombudsman received 5,395 new complaints in 2020 and closed a total of 6,193, up 35 per cent on the previous year despite the impact of the Covid-19 pandemic.

More than half of the overall complaints (2,782) related to banking products, with mortgage complaints accounting for 1,389 complaints.

Complainants benefited from compensation, redress and settlements to the value of €6.34 million.

What should I do?
It is imperative that if you believe that you have a complaint against your lender that you act immediately in bringing this complaint to the appropriate body. There is a complaints process that needs to be followed in order to ensure a positive outcome.

We understand that proceeding with a complaints process can be a meticulous task which may be time consuming. Therefore, it is very important to take advice in this regard from a regulated team of debt advisors who can assist you.

How can we help?
We are fully regulated by the FCA and since 2010, we have assisted many individuals and businesses undertake a complaint against their lenders resulting in compensation, redress and settlements. We have an incredible team who are here to help you today.

We know what is expected and how to get you to where you want to go. In short, we WANT to hear from you today.